Service characteristics
Timeliness: Whether the work task was completed within the promised time
Politeness: Whether the service is pleasant or not
Consistency: Do all customers receive consistent feelings
Convenience: Is comprehensive service provided according to requirements
Accuracy: Is the service always correct
Service content
Pre sales service:
Factory planning, providing equipment layout, workshop ventilation, air, water, electrical, and lifting equipment planning and design, as well as debugging services for special products.
In sales service:
Provide selection services, installation, debugging, and trial production services for enameling machines based on different products, as well as basic operation and training services for enameling machine workers.
After sales service:
(1) 24-hour service, ensuring effective and fast service.
(2) Professional enamel wire technology and engineer assistance to solve various problems that arise during production, improve product quality and production efficiency.
(3) Regularly visit and understand the usage of the enameling machine, promptly and effectively answer various problems that arise during production, and provide comprehensive spare parts services.